TOWN STAFF REPORT RECOMMENDATIONS
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Consider and act to approve contracting with FlashVote to provide survey services for Town of Westlake Citizen Surveys and Westlake Academy Parent Surveys (Jon Sasser, Communications Director)
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STAFF: Jon Sasser, Communications Director
BACKGROUND:
Council asked Town Staff to look into conducting professional surveys for the Municipal and Academic sides. We contacted 5 reputable companies, had discussions, received bids and an outline of the scope of services they each provide.
DISCUSSION:
Each company varied in their services and prices. However, there was one company that immediately seemed to fit our needs and was the most reasonable, pricewise.
FISCAL IMPACT:
$32,700, 3-year deal
STAFF RECOMMENDATION:
FlashVote appears to be the overwhelming best choice based on price, number of surveys offered for both the Town and Westlake Academy, and customer service. They will also analyze our previous surveys to track trends. They boast a 95% confidence rate when identifying potential issues. Their work with many other municipalities and schools around Texas make them the perfect fit for what we’re trying to achieve.
ATTACHMENT(S):
Item presentation
TOWN COUNCIL ACTION/OPTIONS:
1) Motion to approve
2) Motion to amend with the following stipulations (please state stipulations in motion)
3) Motion to table
4) Motion to deny